Terms and Conditions

Welcome to SHINEWIS LLC

These Terms and Conditions govern your use of the SHINEWIS LLC website located at shinewis.online and your purchase of any products from our company. Please read these terms carefully before accessing or using our website or purchasing any products. By accessing or using any part of our site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of our services.

These Terms and Conditions constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you” or “customer”), and SHINEWIS LLC (“we,” “us,” “our,” or “the Company”) regarding your access to and use of the shinewis.online website and any related services.

1. Company Information

SHINEWIS LLC is a limited liability company organized under the laws of the State of Texas, United States of America.

Our Registered Address:
5900 Balcones Drive #20708
Austin, TX, 78731
United States

Contact Information:

  • Email: lemaiquoccuongamz@gmail.com

  • Phone: +84379514822

  • Website: shinewis.online

These Terms and Conditions apply to all products and services offered through our website, including but not limited to home and garden decor, kitchen and bar accessories, housewarming gifts, birthday gifts, and all other merchandise categories we may offer from time to time.

2. Acceptance of Terms

By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you are not authorized to use our website or purchase any products from us.

We may modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of our website following any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any updates.

3. Eligibility to Use Our Services

By using our website and purchasing products from SHINEWIS LLC, you represent and warrant that:

  • You are at least 18 years of age or the age of majority in your jurisdiction

  • You have the legal capacity to enter into binding contracts

  • You are not located in a country that is subject to a U.S. government embargo

  • You are not on any list of prohibited or restricted parties maintained by the U.S. government

  • All information you provide to us is truthful, accurate, and complete

  • You will maintain and update your information as necessary to keep it accurate

If you are under 18 but at least 13 years of age, you may use our website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions. Children under 13 are not permitted to use our website or create an account.

4. Account Registration and Security

To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Your Responsibilities:

  • Choose a strong, unique password that you do not use for other websites

  • Not share your login credentials with any third party

  • Immediately notify us of any unauthorized use of your account

  • Ensure that all information you provide during registration is accurate and current

  • Log out of your account at the end of each session, especially on shared devices

We reserve the right to suspend or terminate your account and refuse any and all current or future use of our services if we suspect any unauthorized use, violation of these terms, or provision of false information.

5. Products and Availability

Product Descriptions

We strive to display our products as accurately as possible. However, we cannot guarantee that your monitor’s display of any color, texture, or detail will be accurate. The photographs and descriptions on our website are for illustrative purposes only and may not precisely reflect the actual product due to variations in manufacturing, lighting, or screen settings.

Product Availability

All products offered on our website are subject to availability. We reserve the right to discontinue any product at any time without notice. In the event that a product becomes unavailable after you place an order, we will notify you and provide a full refund for that item.

Pricing

All prices are listed in United States Dollars (USD) unless otherwise indicated. We strive to ensure all pricing information is accurate, but errors may occasionally occur. If we discover an error in the price of an item you have ordered, we will notify you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as canceled and issue a full refund.

Quantity Limits

We reserve the right to limit the quantity of items purchased per person, per household, or per order. These restrictions may apply to orders placed by the same account, the same credit card, and orders that use the same billing and/or shipping address. We will notify you if such limits apply.

6. Orders and Acceptance

Order Placement

When you place an order through our website, you are making an offer to purchase the products in your cart at the prices and terms stated. All orders are subject to our acceptance.

Order Confirmation

After placing an order, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order; it is a confirmation that we have received your order request.

Order Acceptance

We reserve the right to accept or decline your order for any reason at any time. Acceptance of your order occurs when we ship the product(s) and send you a shipping confirmation email. If we cancel an order after payment has been processed, we will issue a full refund to your original payment method.

Reasons for Order Cancellation

We may cancel orders for reasons including but not limited to:

  • Product unavailability

  • Pricing or description errors

  • Suspected fraud or unauthorized transaction

  • Violation of these Terms and Conditions

  • Inability to verify shipping or payment information

  • Quantity limits exceeded

7. Pricing and Payment Terms

Payment Methods

We accept the following payment methods through our secure payment processor, Stripe:

  • Visa, Mastercard, American Express, Discover, and other major credit cards

  • Debit cards bearing the logos of major card networks

  • Apple Pay

  • Google Pay

Payment Processing

All payments are processed securely through Stripe, a PCI Level 1 certified payment processor. By providing payment information, you represent and warrant that:

  • You are authorized to use the payment method

  • All information you provide is accurate and complete

  • You authorize us to charge the full amount of your order, including applicable taxes and shipping

  • You will promptly update us with any changes to your payment information

Authorization Holds

When you place an order, we may place a temporary authorization hold on your payment method to verify funds. This hold may temporarily reduce your available credit or balance but will not be charged until your order ships.

Taxes

You are responsible for all applicable sales, use, value-added, or other taxes imposed by any governmental authority. For orders shipped within the United States, applicable sales tax will be calculated based on the shipping address and added to your order total. International customers are responsible for any customs duties, import taxes, or other fees imposed by their country.

Currency Conversion

For international orders, your bank or card issuer may charge currency conversion fees. These fees are not charged by SHINEWIS and are your sole responsibility.

8. Shipping and Delivery

Shipping Policy

All shipping terms, costs, and delivery estimates are governed by our separate Shipping Policy, which is incorporated into these Terms and Conditions by reference. Please review our Shipping Policy for detailed information about:

  • Shipping methods and carriers

  • Delivery timeframes

  • Shipping costs

  • International shipping

  • Tracking information

  • Risk of loss

Risk of Loss

All items purchased from SHINEWIS LLC are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. You are responsible for filing any claims with the carrier for damaged or lost shipments.

Delivery Attempts

You are responsible for providing accurate shipping information. If a shipment is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept delivery, you will be responsible for the cost of reshipping.

9. Returns and Refunds

Return Policy

All returns and refunds are governed by our separate Refund and Return Policy, which is incorporated into these Terms and Conditions by reference. Please review our Refund and Return Policy for detailed information about:

  • Eligibility for returns

  • Return window and process

  • Condition requirements

  • Refund timing and method

  • Exceptions and exclusions

No Right of Withdrawal for Certain Items

Notwithstanding any provision in our Refund and Return Policy, you acknowledge that certain items may not be eligible for return as specified in that policy, including but not limited to personalized items, final sale items, and certain hygiene-sensitive products.

10. Intellectual Property Rights

Ownership

All content on our website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, page layout, underlying code, and software, is the property of SHINEWIS LLC, our affiliates, or our content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

Trademarks

“SHINEWIS,” the SHINEWIS logo, and all related names, logos, product and service names, designs, and slogans are trademarks of SHINEWIS LLC or our affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on our website are the trademarks of their respective owners.

Limited License

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include any right to:

  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from our website

  • Use any automated means, including robots, spiders, or scrapers, to access our website for any purpose

  • Frame or utilize framing techniques to enclose any portion of our website

  • Use any meta tags or other hidden text using our name or trademarks without our written consent

Copyright Complaints

We respect the intellectual property rights of others. If you believe that any material on our website infringes your copyright, please contact us with the following information:

  • A description of the copyrighted work you claim has been infringed

  • A description of where the infringing material is located on our website

  • Your address, telephone number, and email address

  • A statement that you have a good faith belief that the use is not authorized

  • A statement, made under penalty of perjury, that the information above is accurate and that you are the copyright owner or authorized to act on their behalf

  • Your electronic or physical signature

Copyright Agent Contact: lemaiquoccuongamz@gmail.com

11. User Content and Conduct

User-Generated Content

Our website may allow you to post reviews, comments, photos, and other content. By posting content, you grant SHINEWIS LLC a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

Representations and Warranties

You represent and warrant that:

  • You own the content you post or have the right to grant the license described above

  • Your content does not violate the privacy rights, publicity rights, copyright rights, or other intellectual property rights of any person

  • Your content does not contain any defamatory, libelous, obscene, or otherwise unlawful material

  • Your content will not cause injury to any person or entity

Prohibited Conduct

You agree not to use our website to:

  • Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable

  • Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity

  • Forge headers or otherwise manipulate identifiers to disguise the origin of any content

  • Upload, post, or transmit any content that you do not have a right to transmit under law or contractual relationships

  • Upload, post, or transmit any material that contains software viruses or any other computer code designed to interrupt, destroy, or limit the functionality of any computer software or hardware

  • Interfere with or disrupt our website or servers or networks connected to our website

  • Violate any applicable local, state, national, or international law

Monitoring and Enforcement

We reserve the right to:

  • Remove or refuse to post any user content for any reason or no reason

  • Take any action with respect to user content that we deem necessary or appropriate in our sole discretion

  • Disclose your identity or other information about you to any third party who claims that content posted by you violates their rights

  • Terminate or suspend your access to all or part of our website for any violation of these Terms and Conditions

12. Third-Party Links and Resources

Our website may contain links to third-party websites or resources. These links are provided for your convenience only. We have no control over the content, products, or services offered by third parties and assume no responsibility for them.

We do not:

  • Endorse or make any representations about third-party websites

  • Warrant that any third-party website is accurate, complete, or safe

  • Accept any liability for any loss or damage arising from your use of any third-party website

Your use of third-party websites is subject to the terms and conditions and privacy policies of those websites.

13. Disclaimer of Warranties

YOUR USE OF OUR WEBSITE AND ANY PRODUCTS PURCHASED FROM US IS AT YOUR SOLE RISK. OUR WEBSITE AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SHINEWIS LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • OUR WEBSITE WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS

  • THE QUALITY OF ANY PRODUCTS OR SERVICES PURCHASED THROUGH OUR WEBSITE WILL MEET YOUR EXPECTATIONS

  • ANY ERRORS OR DEFECTS IN OUR WEBSITE WILL BE CORRECTED

  • OUR WEBSITE OR THE SERVERS THAT HOST IT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SHINEWIS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR USE OF OR INABILITY TO USE OUR WEBSITE OR ANY PRODUCTS

  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OUR WEBSITE

  • ANY PRODUCTS PURCHASED OR OBTAINED THROUGH OUR WEBSITE

  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

  • ANY OTHER MATTER RELATING TO OUR WEBSITE OR ANY PRODUCTS

IN NO EVENT SHALL OUR AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR WEBSITE OR ANY PRODUCTS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE PRODUCTS GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

15. Indemnification

You agree to defend, indemnify, and hold harmless SHINEWIS LLC, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with:

  • Your access to or use of our website

  • Your violation of these Terms and Conditions

  • Your violation of any third-party rights, including without limitation any copyright, property, or privacy rights

  • Any claim that your user content caused damage to a third party

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

16. Governing Law and Jurisdiction

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of laws principles.

Any legal suit, action, or proceeding arising out of or relating to these Terms and Conditions or our website shall be instituted exclusively in the federal or state courts located in Travis County, Texas. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Arbitration Agreement

At our sole discretion, we may require any dispute, claim, or controversy arising out of or relating to these Terms and Conditions or the breach, termination, enforcement, interpretation, or validity thereof, or the use of our website or any products, to be submitted to binding arbitration. Any arbitration shall be conducted in Travis County, Texas, in accordance with the rules of the American Arbitration Association.

17. Class Action Waiver

ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE IN ANY FORUM WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. NEITHER YOU NOR SHINEWIS LLC WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. NO ARBITRATION OR PROCEEDING WILL BE COMBINED WITH ANOTHER WITHOUT THE PRIOR WRITTEN CONSENT OF ALL PARTIES TO ALL AFFECTED ARBITRATIONS OR PROCEEDINGS.

18. Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS OR OUR WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

19. Termination

We may terminate or suspend your account and access to our website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.

Upon termination, your right to use our website will immediately cease. If you wish to terminate your account, you may simply discontinue using our website or contact us to request account deletion.

All provisions of these Terms and Conditions which by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

20. Severability

If any provision of these Terms and Conditions is held to be unlawful, void, or unenforceable for any reason, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. The invalid or unenforceable provision will be replaced by a valid, enforceable provision that most closely matches the intent of the original provision.

21. Waiver

No waiver of any term of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

22. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Refund and Return Policy, Shipping Policy, and any other policies posted on our website, constitute the entire agreement between you and SHINEWIS LLC regarding the use of our website and the purchase of products, superseding any prior agreements between you and us relating to such subject matter.

23. Force Majeure

We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including but not limited to mechanical, electronic, or communications failure or degradation, acts of God, war, terrorism, insurrection, riot, civil unrest, strikes, labor disputes, fire, flood, earthquake, pandemic, epidemic, or other public health emergency, governmental action, or any other event beyond our reasonable control.

24. Electronic Communications

By using our website or communicating with us electronically, you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

25. Assignment

You may not assign or transfer these Terms and Conditions, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms and Conditions, in whole or in part, without restriction, and without notice to you. Any attempted assignment in violation of this section shall be null and void.

26. Headings

The headings used in these Terms and Conditions are included for convenience only and will not limit or otherwise affect these Terms.

27. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

SHINEWIS LLC
5900 Balcones Drive #20708
Austin, TX, 78731
United States

Email: lemaiquoccuongamz@gmail.com
Phone: +84379514822
Website: shinewis.online

For legal notices, please direct all correspondence to the email address above with “LEGAL NOTICE” in the subject line.

28. Effective Date

These Terms and Conditions were last updated on March 20, 2026, and are effective immediately upon posting.

Thank You for Choosing SHINEWIS LLC

We appreciate your trust in us and are committed to providing you with exceptional products and service. By using our website and purchasing our products, you help us fulfill our mission of bringing beauty, joy, and connection to homes around the world.

SHINEWIS LLC
5900 Balcones Drive #20708
Austin, TX, 78731
Phone: +84379514822
Email: lemaiquoccuongamz@gmail.com
Website: shinewis.online